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Privacy Policy

Effective Date: 1 January 2025

This Privacy Policy explains how ukmarketentry (“we”, “us”, or “our”) collects, uses, and discloses your personal data when you use our website and services. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We act as the data controller in respect of the personal data we collect.

1. Information We Collect

We collect personal data that you provide directly to us, and data collected automatically when you interact with our website. This includes:

  • Identity & Contact Data: Your name, email address, telephone number, and company or organisation details provided when you submit an enquiry, request a callback, or use our contact forms.
  • Service & Business Data: Information about your business plans, UK market entry objectives, company formation requirements, regulatory compliance needs, or other details provided through our AI Market Entry Planner or service request forms.
  • Technical & Usage Data: Information collected automatically about your device and how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referral sources. This data is collected through cookies and similar technologies in accordance with the Privacy and Electronic Communications Regulations (PECR).
  • Communications Data: Records of correspondence if you contact us by email, telephone, or through our website, including any feedback or queries you submit.

2. How We Use Your Personal Data

We will only use your personal data where we have a lawful basis to do so under the UK GDPR. We use the personal data we collect to:

  • Provide, manage, and deliver our UK market entry, company formation, regulatory compliance, and business support services to you (lawful basis: performance of a contract, or steps taken at your request prior to entering into a contract).
  • Respond to your enquiries, questions, and service requests (lawful basis: legitimate interests, or consent where applicable).
  • Send you service-related communications, including updates on your enquiry, administrative notices, and regulatory developments relevant to your UK business (lawful basis: legitimate interests or performance of a contract).
  • Send you marketing communications about our services, events, and resources, where you have provided your consent or where we have a legitimate interest to do so, and you have not opted out (lawful basis: consent or legitimate interests).
  • Analyse website usage and improve the performance, content, and user experience of our platform (lawful basis: legitimate interests).
  • Comply with our legal obligations under UK law, including applicable tax, accounting, and regulatory requirements (lawful basis: legal obligation).

3. Data Sharing

We do not sell your personal data. We may share your personal data in the following limited circumstances:

  • Service Providers & Data Processors: We may share your data with trusted third-party service providers and processors who assist us in delivering our services, such as IT infrastructure, CRM, email, and analytics providers. These parties are required to process your data only on our instructions and in accordance with the UK GDPR.
  • Professional & Partner Network: Where you have engaged our introduction or referral services, we may share relevant information with members of our UK partner network, including accountants, solicitors, company formation agents, or regulatory specialists, strictly for the purpose of delivering the requested service.
  • Legal & Regulatory Disclosure: We may disclose your personal data where required to do so by law, court order, or where necessary to comply with a legal obligation under UK law, or to protect the rights, property, or safety of ukmarketentry, our clients, or others.
  • International Transfers: Where personal data is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place as required by the UK GDPR, such as the use of UK-approved standard contractual clauses or transfers to countries with an adequacy decision from the UK Secretary of State.

4. Your Rights Under UK GDPR

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you (a Subject Access Request).
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You have the right to request that we delete your personal data in certain circumstances, for example where it is no longer necessary for the purposes for which it was collected.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as our lawful basis, and in relation to direct marketing at any time.
  • Rights in Relation to Automated Decision-Making: You have rights in relation to any automated decision-making or profiling that produces legal or similarly significant effects on you.

To exercise any of your rights, please contact us using the details set out in section 7 below. We will respond to your request within one month, as required by the UK GDPR. You will not be charged a fee for exercising your rights unless your request is manifestly unfounded or excessive.

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection. The ICO can be contacted at ico.org.uk or by telephone on 0303 123 1113. We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.

5. Cookies & Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and support our marketing activities. Cookies are small text files placed on your device when you visit our website.

We use the following types of cookies:

  • Strictly Necessary Cookies: Essential for the operation of our website. These do not require your consent.
  • Analytics Cookies: We use Google Analytics to understand how visitors use our website. These cookies collect aggregated, anonymised data. They are only placed with your consent.
  • Marketing Cookies: Used to deliver relevant content and track the effectiveness of our communications. These are only placed with your consent.

Our use of cookies is governed by the Privacy and Electronic Communications Regulations (PECR). You can manage your cookie preferences at any time through our Cookie Policy page or your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information, please see our Cookie Policy.

6. Data Retention & Security

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period, we consider the nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal obligations.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security reviews. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, or if you wish to exercise any of your UK GDPR rights, please contact us at:

ukmarketentry
71–75 Shelton Street, London WC2H 9JQ, United Kingdom

Email: info@ukmarketentry.com

We aim to respond to all data protection queries promptly and within the timeframes required under UK GDPR. If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO) at ico.org.uk.

Last updated: June 2025

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